KBL Insurance Pays N1.95bn Claims – According to KBL Insurance Limited, it has paid out N1.95 billion in claims over the last 18 months.
Executive Director of Business Development for the company, Mr. Charles Ajawuihe, claimed that the development had a cost.
He claims that the infrastructure, when combined with the motivation of the highly skilled employees and resourceful personnel, is driving the company’s success.
“It is our intentional investment in information technology, our Enterprise Resource Planning Software, and the upbeat groundbreaking digital solution, the IES-Online Application, which drives our speed.
“How do we consistently make our customers happy and comfortable? How will they always think about KBL Insurance, any time it comes to general business? Achieving the requisite equilibrium, a calm state of the mind and finding appropriate answers to these questions, always occupy our mind at KBL, ” he explained.
Ajawuihe further explained that the company’s commitment to prompt claims settlement aligns with its ethos of diligently meeting its obligations to its customers. According to him, this is responsible for the demonstrated loyalty by several of its retail, corporate, and public sector customers who have remained with the firm and have consistently done business with the underwriter in the last 20 to 25 years.